Patient Information / FAQ's

Your First Visit
It's not uncommon for patients to feel timid about their first physical therapy session. Don't worry! We will do our best to make you feel at ease. Your therapist will take the time to help you understand every aspect of treatment. Our friendly and knowledgeable office staff will help you cruise through the paperwork and the insurance maze.

What do I need to bring?
The office staff will need the referral/prescription that was provided by your doctor, your insurance card and a picture ID. If you'd like to get a head start on the FUN task of filling out forms, we've provided the following for your convenience. Please click on the link to print forms.

Download Patient Information Form / Consent Form
Download Financial Agreement Form

What do I need to wear?
For the therapy session, wear comfortable clothing or bring gym shorts or sweats. Don’t worry if you forget shorts, we can provide you with a pair.

How long will my session last?
Expect the first visit to take at least one hour.  This provides our therapist with enough time to gather as much information about your injury or condition to develop the best plan of action.  Follow-up visits will last from 45 minutes to one hour.

Do you take my insurance? 
Ultimately, it is your responsibility to know your insurance coverage for therapy, including your deductible and copayment.  We will do insurance verification and file your insurance for you, and we will be glad to help you understand how your insurance works.  Eagle Rehab is a preferred provider for the following plans:

Blue Cross Blue Shield	Tricare (Active Duty, Prime and Standard)
Medicare	Aetna
Cigna	PCHS
Worker’s Compensation	Humana

Can I purchase equipment at your clinic?
We do offer a variety of therapeutic products such as pulleys, ice packs, biofreeze, physioballs, shoe inserts (powersteps and superfeet), power cables and thera-band.

"The therapist made an effort to evaluate my situation and determined the correct course of therapy for my problem. They were very knowledgeable and able to answer all my questions about my condition. I saw significant improvement. I would highly recommend Eagle Rehab to anyone." Zeke - Huntsville, AL